Privacy Policy

At Novo Insurance Broking, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

Collection of Personal Information

We collect personal information from you when you:

Visit our website or mobile application
Fill out a form or survey
Contact us via phone, email, or chat
Apply for an insurance policy or service
Provide information to our insurance partners or affiliates

The personal information we collect may include:

Name, address, phone number, and email address
Date of birth, age, and occupation
Insurance policy details and claims history
Financial information, such as bank account or credit card details
Health information, if relevant to an insurance policy or claim

Use of Personal Information

We use your personal information for the following purposes:

To provide insurance broking services and advice
To process insurance applications, claims, and payments
To communicate with you regarding your insurance policies or services
To offer you relevant insurance products or services
To comply with regulatory requirements and industry standards
To prevent and detect fraud or other unlawful activities

Disclosure of Personal Information

We may disclose your personal information to:

Insurance companies, underwriters, or reinsurers
Our affiliates, partners, or agents
Regulatory bodies, law enforcement agencies, or courts
Service providers, such as IT vendors or data storage providers
Third-party administrators or claims adjusters

We will only disclose your personal information for the purposes outlined above and will take reasonable steps to ensure that the recipient protects your information in accordance with this Privacy Policy

Protection of Personal Information

We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption of sensitive data
Secure servers and data storage
Access controls and authentication procedures
Regular security audits and testing

Retention of Personal Information

We will retain your personal information for as long as necessary to fulfil the purposes outlined above, or as required by law. We will also take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date.

Your Rights

You have the right to:

Access your personal information
Correct or update your personal information
Request the deletion of your personal information
Opt-out of receiving marketing communications
Lodge a complaint with the relevant regulatory authority

To exercise these rights, please contact our Data Protection Officer at [ +91 9100509675, info@novoinsure.com ].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or mobile application.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our handling of your personal information, please contact our Data Protection Officer at:

Novo Insurance Broking Services Pvt Ltd

Corporate office:

#6-3-1191-1196, Unit 2E, 2nd Floor, Brij Tarang Building, Beside White House, Greenlands Begumpet, Hyderabad- 500016

Registered office:

$4C, 4th Floor, Macherla Apartments, Kundhanbagh, Hyderabad- 500016

Mobile no: +91 9100509675

E-Mail id: contact@novoinsure.com

By using our services or providing us with your personal information, you consent to the collection, use, disclosure, and protection of your personal information as described in this Privacy Policy.